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IT Support

Real support from the strongest team of certified IT engineers

At iBS we seek to build relationships of trust with all of our partners. For us, “customer service” essentially starts immediately after the sale. That is why we make sure that we are always by your side, in every way and the strongest team of certified IT engineers.

All technical support services are provided 24/7 best effort, while there is also the possibility to provide an exclusive Service Level Agreement (SLA) to meet higher requirements.

KNOWLEDGE BASE (KB)

With a collection of technical articles and instructions with examples that is constantly enriched, we give you the opportunity to search at any time the information you are looking for in iBS’ knowledge base.

EMAIL TICKETING

Submit a ticket with your request. The friendly staff of iBS is always at your disposal for anything you need. In the client area of our eshop μας, you can see the progress of your request with it’s full history!

LIVE CHAT

Do you have any questions? Do you want more details about our products and services? Live chat now with one of our representatives and get instant support.

PHONE SUPPORT

Do you want immediate phone support? Talk directly to one of our representatives by calling our call center on the number 210.4224.242.